
CAPABILITY SURVEY FINDINGS REPORT
Our findings
Negotiation outcomes rarely hinge on a single big moment, they’re shaped by consistent habits and behaviours. When leaders have visibility into how their teams negotiate, they gain a practical roadmap to protect value, improve consistency, and reduce risk before it shows up in results. Below are a few common findings we see in typical negotiators – how do they stack up against your team?
Fact: 41%
think their negotiating results always create long-term value for the business
Impact:
Most negotiators are unintentionally trading long-term value for short-term agreement making deals more vulnerable to unnecessary concessions
Fact: 24%
establish at the outset of the negotiation what the other party wants
Impact:
When negotiators focus primarily on their own needs, they miss opportunities to leverage the other side’s priorities and create value
Fact: 60%
at some time enter negotiations with no intention of making any form of concession
Impact:
A “no concession” mindset often leads to reactive, unplanned concessions later resulting in weaker outcomes
Fact: 32%
think the relationship has been strengthened when they complete a negotiation
Impact:
Negotiations are opportunities to build trust and strengthen relationships with partners and stakeholders you work with repeatedly
Fact: 32%
always know what questions they will ask when they meet the other party
Impact:
Poor planning leads to longer negotiations, missed opportunities, and unnecessary value erosion
Fact: 18%
have a fallback plan if they cannot get a deal
Impact:
Without a clear walkaway position, negotiators create self-inflicted pressure that leads to avoidable compromises and bad deals

