How we support our clients

Scotwork provides overall deal support to meet the specific needs of our clients and help them successfully negotiate confidently. Our clients outsource negotiation support to Scotwork when they need specialist capability embedded directly into their teams.

We advise teams prior to or during negotiations, as needed, whether by working through specific issues, preparing a session to fine-tune negotiation skills, or developing a playbook for effective preparation and consistent delivery for recurring negotiations.

We join teams during negotiations as a seamless extension of the client’s workforce while bringing independent perspective and discipline to strategy development, preparation, and execution. 

We lead teams by providing strategic direction, coordination and de-briefing as well as helping to unpick the intricacies of complex negotiations to ensure that value is created and shared in a way that supports sustainable, implementable agreements that strengthen relationships and enable all parties to fully deliver on deals.

Scotwork’s experience of complex and high-value commercial agreements means we add immediate value from day one. Our skilled consultants quickly understand the context, risks, and stakeholder dynamics, enabling more effective negotiation planning and stronger outcomes for the organisation.

Most common issues our clients face

Power Balance in Negotiations

  • Being tasked with achieving a seemingly impossible ask from a position with no power
  • Feeling pressured by a monopoly vendor
  • Struggling to get engagement or a response from counterparties during negotiations
  • Being on the receiving end of unreasonable demands from counterparties
  • Wondering if value has been left on the table at the end of negotiations

Relationships in Negotiations

  • Making unnecessary concessions in negotiations over concern for relationships
  • Making concessions for short-term gain without thinking about long-term relationships
  • Building trust and collaboration with other parties
  • Reluctance to deliver a difficult message due to concerns over perceptions from the other party

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